Find answers to common questions about our service, safety measures, and how to get started.
Can’t find what you’re looking for? Our support team is here to help.
Contact UsAll driver’s must pass a national criminal background check, social security number confirmation, a federal criminal background check screening, county criminal background check, sex offender registry check, MVR (Motor Vehicle Report) check for tickets, DUI’s etc.
Yes, all children can be added in the app with different addresses if needed.
Yes, if the driver agrees to transport both parties.
No, unless you would like to tip in cash.
Yes, a meet and greet is highly recommended before your driver begins. This is done for familiarity for the parent and child.
All changes to any routes need to be changed in the app for the safety of the parents and the children.
If your driver does not show up you can control the payments from your dashboard. You can also go in the app and give a rating on that driver. We recommend all parents have a backup driver in place for any cancellations by the driver. We also recommend choosing a backup driver while choosing your primary driver while you have access to the driver database.
We recommend all parents have backup driver just in case it is needed. You can also go back to the driver database and choose another driver.
Commute My Kids started in 2007. We have been in business for 19 years.
19 years
This pays for your Motor Vehicle Report (MVR) for your state and the National Background Check, and other background screenings.
Because you are driving for children, it will be required every 6 months.
Yes, as many as your schedule can accommodate in a timely fashion.
You will be paid after each ride has been marked as complete.
The minimum age to become a driver is 22 years old.
It is highly recommended before you can begin as a driver for the familiarity of you and the family.
Yes, seat belts must be worn by everyone at all times while riding.
Yes, all of your selected routes are dedicated, meaning, for every route you choose, you are their personal driver for their scheduled days.
Your driver rating can be affected, which can cause families to not select you. It’s suggested that you keep your ratings high to be chosen as much as possible.
Yes. In order to accept the change, you must go through the app.
You will know within 24 to 72 hours (1 to 3 business days) if you have been approved, denied or need more information.
Yes, through google tracking.
Drivers can drive year round if requested by the parents.
Yes, we transport children with all types of special needs.
If you are inactive for 90 days and deactivated you will need to pay the $35 dollars again to reactivate your account.
Find answers to common questions about our service, safety measures, and how to get started.
Find answers to common questions about our service, safety measures, and how to get started.
Find answers to common questions about our service, safety measures, and how to get started.
Find answers to common questions about our service, safety measures, and how to get started.
Find answers to common questions about our service, safety measures, and how to get started.
Join hundreds of families who trust us with their children’s transportation. Sign up today and experience the peace of mind you deserve.
Join on Apple 
Get In on Google Play